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Operations During Nation-Wide Lock Down
In accordance with the National Coronavirus Command Council's enforcement of a nation-wide lockdown for 35 days, we will be closing on Thursday 26th March and re-opening on the 1st May 2020. As a result all normal orders placed online will be delayed.
We have also put in place an Emergency Management Process to assist any person or company that needs any of our products for the purposes of supporting an Emergency or Essential Service during the lockdown. Please scroll to the bottom for more details.
Normal Online Orders
1. WILL YOU STILL BE ABLE TO PLACE ORDERS?
During the lockdown period, our online store will remain open for your convenience. Please feel free to browse our store and explore our products. Our payment gateway and banking services will remain up and running throughout the lockdown.
2. OUR CUSTOMER SUPPORT?
Our customer support will be working remotely from the safety of their home. Feel free to contact us via email@example.com or via our WhatsApp line on +27 65 991 3387
3. WHEN WILL YOU RECEIVE YOUR ORDER?
We will dispatch all orders on the 1st May 2020, when our warehouse re-opens. You should then receive it within 2-3 working days.
Assistance for Emergency or Essential Services
We have put in place an emergency management process to assist and person or company that needs any of our products for the purposes of supporting an Emergency or Essential Service during the lockdown. This also includes any person or companies providing essential maintenance support to essential services, such as electricity, water, sanitation or security. Please contact Zain Moosa (firstname.lastname@example.org or +27 82 378 3885).