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WHY BUY AUTHORIZED?
- DEWALT strongly recommends that end-users only purchase products from a DEWALT Authorized Online Retailer.
- DEWALT is committed to ensuring that its end-users are satisfied with their entire purchasing experience and that Online Resellers selling DEWALT products are dedicated to consistently providing end-users with impeccable service and a high degree of product availability.
THE QUALIFICATIONS REQUIRED FOR ONLINE AUTHORIZED RESELLERS ARE:
- Full line of DEWALT power tools and accessories.
- Minimal to no DEWALT product out-of-stock at any time.
- 99% website uptime with functionality 24 hours a day, 7 days a week, 365 days a year.
- Website must include a secure server and transaction system.
- All DEWALT images and graphics must be the most up-to-date content provided by DEWALT.
- This site caters to the professional contractor, professional woodworker and professional tradesman synonymously with DEWALT's target market.
- Related and associated accessories are linked to the associated DEWALT tools within the site.
- Proper graphics, content, and description of the related/associated accessory are necessary as well.
- Adequate page load times for successful user interaction.
- A visually appealing site with a look and feel that will promote and enhance DEWALT's image and good will.
- Customer Service contact information is prominently displayed.
- Shipping will ensure delivery of every DEWALT product purchased from this website within no more than (7) days.
RISKS OF PURCHASING FROM UNAUTHORIZED DISTRIBUTORS:
- Damaged or defective products
- Used Products
- No Retail packaging
- No product manuals
- Amplified cyber-security risks
- Poor customer service
- No return policies